Mark,
Thank you for your request. Unfortunately there is very little we can do with this as it is dealing with the actual browser being used and we have no control over this. We actually switched from Google search to Duck Duck Go because it has an easier button to click on. If you have several new or infrequent users that are having a hard time with this, I would suggest keeping the link below as a reference. It walks step by step through using the Photo Callout button, including how to click the view image button to use that specific photo.

https://www.landfx.com/index.php/docs/planting/item/1189-how-to-use-photo-callouts.html

If there is anything else we can do for you, please just let us know!