Hello,
I have a tree dripring in my drawing that has already been placed. I am attempting to change the GPM to the preferred GPM (from 0.083 to 0.5 GPM). I do this by clicking edit equipment, selecting "Replace" and then selecting the correct equipment with the preferred GPM (.5). After doing this I check the equipment that was "Replaced" when doing so the equipment has the old GPM, 0.083, rather then the preferred GPM I selected when I replaced the equipment.
I did try some problem solving to fix the issue that includes; audit and purge the drawing, restarting CAD, checking for updates, deleting and reinserting equipment and adding a second option for drip ring. All these where unsuccessful.
Is there a quick fix for this or would a support ticket need to be placed?
Please let me know your thoughts,
Amanda
I have a tree dripring in my drawing that has already been placed. I am attempting to change the GPM to the preferred GPM (from 0.083 to 0.5 GPM). I do this by clicking edit equipment, selecting "Replace" and then selecting the correct equipment with the preferred GPM (.5). After doing this I check the equipment that was "Replaced" when doing so the equipment has the old GPM, 0.083, rather then the preferred GPM I selected when I replaced the equipment.
I did try some problem solving to fix the issue that includes; audit and purge the drawing, restarting CAD, checking for updates, deleting and reinserting equipment and adding a second option for drip ring. All these where unsuccessful.
Is there a quick fix for this or would a support ticket need to be placed?
Please let me know your thoughts,
Amanda