Updates not installing
By Joe Vickers on Wednesday, 20 September 2017
Posted in Installation
Replies 3
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Popup for updates has occurred on every workstation for last four days for update 13.85, 13.86, 13.87, and now 13.88 and all fail to update on every workstation. Each time CAD F/X is opened the prompt appears and "install" is selected but the command line simply reads:

About to download new file: landfx.vlx*Cancel*


and the update history page and landfx.com is displayed in a browser.

Been going on for four days now, any thoughts on how to get the updates installed so the popups will stop?
Here you go Joe:
https://www.landfx.com/kb/admin-issues/admin-tools-issues/item/4302-update-fix.html
That should solve your issue.

If after it does you click to check for updates and you get this response:
Command:
Command: Hard error occurred ***
internal stack limit reached (simulated)


You will need this link:
https://www.landfx.com/kb/admin-issues/errors/item/4044-arx-missing.html

I hope that this works for you.

Have a great day!

Seaweed
Steve Cook
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7 years ago
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Thanks Seaweed!

And just to confirm: The link that Seaweed posted:

https://www.landfx.com/kb/admin-issues/admin-tools-issues/item/4302-update-fix.html

Will resolve the issue.

Thanks!
Forrestt Williams
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7 years ago
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2 Comments
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Ha! I don't know who that is either, Seaweed!
Forrestt Williams
7 years ago
Augh. Did you just unmask me? Who is Steve?
Steve Cook
7 years ago
Thank you Seaweed and Forrestt - worked like a charm!
Joe Vickers
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7 years ago
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I tried the link but the folder does not download properly.
Is there an updated fix for October 2017?
Thanks.
Chad Yagodzinski
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7 years ago
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Chad can you explain the trouble you're having with the folder downloading? Unfortunately we don't have an updated fix as that bug was patched last month.
Mike Bennett
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7 years ago
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Thanks for the response Mike, however I was able to figure it out. All is updated now.
Thanks again,
Chad
Chad Yagodzinski
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7 years ago
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