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  1. Knowledge Base
  2. Admin
  3. Admin Tools & Updates
  4. New Viewport Tool Not Working

New Viewport Tool Not Working

Issue

You attempted to create a viewport using our New Viewport tool, but nothing happened when you clicked the New Viewport button. The tool appears to not be working at all.

 

 

Cause

The New Viewport tool won't work if you have layer names in your drawing that contain brackets, or possibly other special characters, as in the example below.

 

Layer names that include special characters

 

Could a specific layer be preventing the New Viewport tool from working?

We've seen the tool hang up on a specific layer, resulting in the following output in the Command line:

-- Specify viewport(s) [All/Select/Current/eXcept current] : _C Enter an option [?/Color/Ltype/LWeight/TRansparency/Freeze/Thaw/Reset/reMoveoverrides/Newfrz/Vpvisdflt]: _F

Enter layer name(s) to freeze or : _BORDER-OF#

No matching layer names found.

Enter an option [?/Color/Ltype/LWeight/TRansparency/Freeze/Thaw/Reset/reMoveoverrides/Newfrz/Vpvisdflt]: _C

New color [Truecolor/COlorbook] : _F

A color number or standard color name is required.

New color [Truecolor/COlorbook] :

 

In this case, we can see that the tool hung up at the layer named _BORDER-OF#. In this instance, removing the # (Number Sign) from the layer name allowed the tool work without issue.

 

 

Solution

 

1. Open the Layer Properties Manager by typing Layer in the Command line and pressing Enter.

 

 

2. Scan your layers, looking for brackets or possibly other special characters in the layer names. (See the image above for an example.)

 

 

3. If you find any layers whose names contain brackets, change those layers' names to exclude the brackets. For example, we'll change the name of the layer L-BLDG-[NEW] to L-BLDG-NEW.

 

Changing layer names

 

 

4. Try to create a new viewport. The New Viewport tool should work now.

If the New Viewport tool is still not working, you might be experiencing drawing corruption. If so, follow our steps to clean your drawing and all Xrefs.

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, SketchUp®, and Rhino® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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