Wizard Was Interrupted on the InstallShield Wizard (Installing the Planting F/X Plugin for Revit®)

Issue

You saw an error message that The Wizard Was Interrupted before Planting F/X for Revit could be completely installed on the InstallShield Wizard Completed screen, at the end of the installation steps for our Planting F/X for Revit Plugin.

Cause

A problem with the Planting F/X for Revit plugin installer is preventing the installation from completing.

Solution

1. Cancel the installation.

2. Open the File Explorer and type %temp% into the address box.

3. The Temp folder will open.

Organize the files by Date modified.

Locate the most recent file with the extension LOG.

4. Send us a technical support ticket that includes the following items:

• This most recent log file as an attachment
• An explanation that you received the Wizard was interrupted error while attempting to install the Planting F/X plugin for Revit.

Our technical support team will use this log file to diagnose the issue and help you resolve it.

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