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  1. Knowledge Base
  2. Installation Troubleshooting & Errors
  3. Installing F/X CAD: Info & Troubleshooting
  4. 1: 5 2: Failed to Install the Anchor Service ... (Installing F/X CAD)

Reinstall F/X CAD or AutoCAD

In some rare cases, F/X CAD or AutoCAD may function incorrectly, requiring you to reinstall your installation.

We've never seen the Repair function in the AutoCAD Uninstall options actually fix anything. Meanwhile, the Reinstall option doesn't wipe out all your settings and can fix a number of issues. The Uninstall option is quite drastic and will remove personal settings. We highly recommend trying the Reinstall option before uninstalling and reinstalling.

 

Step 1: Uninstall and Repair Your Installation

 

 

1A. Open your Control Panel, and select Programs and Features.

Control Panel, Programs and Features option

 

 

 

Clicking Uninstall/Change

1B. Select your AutoCAD or F/X CAD installation, and click Uninstall/Change.

 

 

 

1C. Click Repair or Reinstall.

Clicking Repair or Reinstall

 

 

 

Clicking Reinstall

1D. Select the Reinstall option.

 

Then click the Reinstall button in the bottom right corner of the Repair or Reinstall dialog box.

 

Restart your computer and open CAD. If it functions correctly, you've repaired the issue.

 

the next step.

 

 

 

1E. If you repaired your installation but you're still having the issue that required the repair, restart your computer.

 

Open CAD. If it functions correctly, you've repaired the issue. If not, move on to the next step.

 

 

 

1F. If restarting your computer didn't fix the issue, follow our steps to uninstall and reinstall AutoCAD or F/X CAD.

 

Step 2 (if necessary): Browse to the MSI file(s)

You'll only need to complete this step if you received a message that The feature you are trying to use is on a network resource that is unavailable.

 

 

 

1. Download the installer for your year version of F/X CAD.

 

F/X CAD 2025 & newer:

You can find your installer link in the installation steps for your year version of F/X CAD:

  • F/X CAD 2026
  • F/X CAD 2025

 

Note that you must be logged in to the Land F/X Portal to view the F/X CAD 2025 installation steps.

 

F/X CAD 2024 & older:

Right-click the download link for your version of F/X CAD below, and select "Save Target As" or "Save Link As" from the menu that opens. Then save the file to your desktop.

{jumi [*162]} {jumi [*145]} {jumi [*141]}

F/X CAD 2021 Installer (fxcad2021.exe)

 

 

 

Extracting the downloaded file

 

 

 

 

This step will create a folder on your desktop with the same name as the file you extracted (example: fxcad2026.64).

2. Open the F/X CAD installer file you just downloaded.

 

 

 

 

 

 

Click Browse, then select your desktop. Then click Extract.

 

 

 

 

 

 

Folder on desktop with the same name as the extracted file

We recommend saving the F/X CAD installer folder, should you need it in the future. Our recommended location is Documents/_Setup_/Software/fxcad2026.64.exe.

 

 

 

Navigating to and selecting the file acad.msi

3. Back in the error dialog box that warned that The feature you are trying to use is on a network resource that is unavailable:

 

 

 

Click Browse.

 

 

 

4. You'll now navigate to the file acad.msi, which the dialog box is asking for.

 

 

 

Browse to the F/X CAD installer folder on your desktop, then navigate to the following file path: x64/acad/acad.msi.

 

 

 

The file might just be named acad, depending on your settings.

Navigating to and selecting the file x64/acad/acad.msi

Do not double-click this file – just click it once to select it.

 

 

 

Clicking OK in the error dialog box

Click OK in the error dialog box.

You might see the error dialog box again with an additional prompt to navigate to the file acadLP.msi.

 

 

If so, you'll also need to browse to that file.

 

 

Don't see this dialog box? You've repaired your installation successfully.

Error dialog box again with additional prompt to navigate to the file acadLP.msi

 

 

 

5. To browse to the file acadLP.msi, click Browse in the error dialog box.

Clicking Browse in the error dialog box to browse to the file acadLP.msi

 

 

 

Navigating to the path x64/en-us/acad/acadLP.msi

6. Browse to the F/X CAD installer folder on your desktop, then navigate to the following file path: x64/en-us/acad/acadLP.msi

 

 

 

The file might just be named acadLP, depending on your settings.

Do not double-click this file – just click it once to select it.

 

 

 

7. Click OK in the dialog box asking for the file.

 

8. Open CAD. Your installation should now be repaired. Still having the issue that required the repair? Move on to Step 9.

Does CAD seem to be functioning correctly, but you don't see your Land F/X tools or menus? Follow our steps to reload your Land F/X menus.

 

 

 

9. If you're still having the same issue that required the repair, restart your computer.

 

 

 

10. Open CAD. Still having the same problem? Follow our steps to uninstall and reinstall AutoCAD or F/X CAD.

Contact

  • Land F/X
  • PMB 351
    3940 Broad St. STE 7
    San Luis Obispo, CA 93401
  • +1 805-541-1003
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Our software tailors AutoCAD®, Revit®, and SketchUp® to the needs of landscape architects, irrigation designers, and other professionals. We automate your most tedious tasks and ensure accuracy, giving you more time to design.

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