Detail Templates Coming in Incorrectly With Different Preference Sets

Issue

When working between different Preference Sets, you're noticing that your customized Detail Templates are coming into your drawings incorrectly. For example, the scale may be off, or the wrong template is coming in.

Cause

This issue can occur if you've moved a Preference Set from one install to another, switched from Local Data to Cloud Data (or vice versa), or created a new Preference Set based on an existing one that had a custom Detail Template. See our How Detail Templates Are Saved documentation for more information.

Solution

1. Open the folder LandFX/Blocks/Graphics/Templates to find your Detail Template source files.

2. Open a blank drawing.

We recommend opening a blank drawing at this point, which will prevent you from unintentionally applying the wrong Preference Set to an existing plan.

3. Open the Details Preferences with the blank drawing open.

 

Select the Preference Set you had active when the incorrect Detail Template came in. Then click the Open Template button to open the source file for the Detail Template associated with that Preference Set. Take note of the name of that source file.

 

 

In the example pictured below, the Detail Template with the file name LAFX-DETL-002 is associated with the active Preference Set. You can see the file name and number in both the drawing title and the tab above your drawing.

 

 

 

Repeat this step for each of your Preference Sets that have customized Detail Templates.

In this way, you can record the Detail Template file that's associated with each of your Preference Sets.

If you're restoring Preference Sets, take care to restore them in the order of the numbers in the Detail Template Names. So the first Preference Set you restore should be the one associated with either LAFX-DETL-001 or LAFX-DETL-001M, and so on.